Online Consultations in Birmingham

Physiotherapy helps restore movement and function when someone is affected by injury, illness or disability. You can also do this online.

Online Consultations


Bluebell are pleased to offer our patients across the UK an online video consultation service with a member of our expert team. Our specialist physiotherapists, all HCPC and CSP registered, are still on hand to offer the same expert advice and keep you on track with your rehabilitation through online video consultations.

With our face to face clinics closed due to the Covid-19 outbreak in the UK, we hope to use this approach to continue the care of our current patients who are unable to attend our clinics during this time, and also offer consultations to new patients who are in need of physiotherapy advice and treatment.

Online physiotherapy treatment has been proven to be as effective as face to face care.

Our video appointment service uses award winning video meeting technology to conduct a video-based consultation between you and one of our expert physiotherapists, online.

You can use virtually any smartphone, tablet, laptop or desktop computer that has a camera, microphone and speakers, headset or earphones.

Your Consultation Will Consist Of: 

Case review and video assessment to confirm your diagnosis

Advice with regards to pain management and a prescribed exercise and rehabilitation plan to assist with your injury

A treatment for ongoing support if required

    Our Approach & What to Expect on Your First Visit

    When you book your first appointment our admin team will help you with any query you have and will send you all the documentation and information regarding the appointment

    Can I refer myself to Bluebell? Do you accept Charity funding? Do you accept private medical insurance?

    Yes, we accept referrals from anywhere. Bluebell Hydro and Physio do receive referrals from doctors but we also accept self-referrals and referrals from family, carers, solicitors, case managers, rehabilitation companies, consultants and many more.

    How soon can I have a physiotherapy appointment?

    Bluebell Hydro and Physio have no waiting lists. We are normally able to arrange an assessment within  24-72 hours. We can often provide same day appointments.

    What should I wear? What should I bring with me to the physiotherapy assessment?

    Suitable clothing depends on the nature of your condition. It is likely that you will be required to undress to some degree to allow your physiotherapist to see and treat your problem. Loose clothing needs to be worn for the initial assessment.

    To get the maximum benefit out of your initial assessment you should bring with you:

    • Suitable clothing
    • Relevant medical reports or letters
    • Relevant scan or x-ray reports
    • A relative if your memory is reduced
    • Any supports / braces / orthotics you use
    • Your running shoes if your condition is running related
    • A carer/family member(s) to assist with dressing and transfers after assessment if needed.
    Will I receive treatment on my first visit?

    If booked as a combined Initial Assessment and first treatment session, treatment is usually provided on the first visit and you will generally be advised of things to complete before your next treatment session. With very complex cases treatment may not begin at the first visit. Wherever possible treatment will always be provided at the first visit.

    "Bluebell hydrotherapy and physios are really the game changers and have brought my recovery on so so much. Everybody at Bluebell are all so lovely, helpful, very supportive and really do know their stuff. The differences they have made to me not just with recovery but also as a person is totally awesome. I would recommend Bluebell hydrotherapy and physiotherapy to anyone. I really can't thank them enough. Bluebell hydrotherapy and physio are totally incredible. BEST TREATMENT EVER 👊🏻 👊🏻 👊🏻"

    Darryl Timms

    "Very impressed with our experience. My mum has received a lot of help over the past few weeks with her back and hip problems. The physiotherapist was able to locate the source of the main pain and with tailored exercises her condition has improved significantly.Highly recommend Bluebell!"

    Marta Retenaga

    "I cannot recommend Bluebell highly enough. The facilities are great - clean and warm. The staff are kind, professional and always incredibly helpful. They helped my daughter whilst she was unable to walk or bear any weight when she was suffering from post viral myalgia following a covid infection. I will be forever grateful for all their support, in and out of the water."

    Emma F

    "I couldn't describe how much the hydrotherapy has helped my younger brother with his tightness and spasticity! They make it incredibly fun and have adapted their treatment to suit his disability and blindness. If you are looking for hydrotherapy/physio for yourself or a loved one just go, it's worth every penny."

    Ibraheem Mustafa

    "Have been using the service for months now for my little boy who has spastic quadraplegia cerebral palsy. The staff were very friendly and helped him to work gently at his pace using all parts of his body. Now he can't wait to get back in the pool! He loves his sessions and they've adapted everything to suit his needs. Would recommend it to all!!"

    Raheela Mohammed

    Get in Touch

    The Royal Orthopaedic Hospital
    Hydrotherapy Department
    Bristol Road South
    B31 2AP

    07429 671116

    Bluebell Hydro and Physio Ltd